Cookie Policy
Last updated: January 1, 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, provide information to site owners, and improve user experience.
How We Use Cookies
ComplyAI uses cookies and similar technologies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Remembering your preferences and settings
- Load balancing and performance optimization
These cookies cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. These cookies collect information such as:
- Pages visited and time spent on each page
- How you arrived at our website
- Features and links clicked
- Error messages encountered
We use Google Analytics and similar services for this purpose. The information collected is aggregated and anonymous.
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Remembering your language preferences
- Storing your display preferences
- Providing personalized content recommendations
- Remembering if you've seen certain notifications
Marketing Cookies
We may use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns:
- Tracking which ads you've seen
- Measuring conversion from our advertising
- Building audience segments for targeted advertising
- Limiting how often you see an ad
Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | User authentication | Session |
| preferences | User settings | 1 year |
| _ga | Google Analytics | 2 years |
| _gid | Google Analytics | 24 hours |
| cookie_consent | Consent preferences | 1 year |
Third-Party Cookies
Some cookies on our site are set by third-party services. These include:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For secure payment processing
- Intercom: For customer support chat
- Meta Pixel: For advertising attribution
These third parties have their own privacy and cookie policies that govern their use of cookies.
Managing Cookies
Through Your Browser
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific websites
- Block all third-party cookies
- Block all cookies entirely
Note that blocking cookies may affect the functionality of our services.
Through Our Cookie Settings
You can manage your cookie preferences using our cookie consent banner. Click "Cookie Settings" in the footer to update your preferences at any time.
Opt-Out Links
You can opt out of certain analytics and advertising cookies:
Similar Technologies
In addition to cookies, we may use similar technologies including:
- Web Beacons: Small graphic files that track email opens and website visits
- Local Storage: Data stored in your browser for improved performance
- Pixels: Code snippets for tracking conversions
Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about our use of cookies, please contact us at:
- Email: [email protected]
- Address: 123 Market Street, Suite 500, San Francisco, CA 94105